/ Privacy Policy

Privacy Policy

Thank you for visiting the NATASHAL ACCOUNTING SERVICES website and reviewing this Privacy Policy (the “Policy”).

By browsing our website or using our systems or services, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal information in accordance with it, where applicable.

This Privacy Policy consists of the following sections:

Purpose of the Privacy Policy
Effective Date
Methods of Obtaining Consent
Purposes of Data Collection
Purposes of Data Processing
Personal Information Collected
Processing Methods Used
Access to and Control of Personal Information
Sharing of Personal Information with Third Parties
Use of Cookies and Similar Technologies
Retention of Personal Information

1. Purpose of the Privacy Policy

Respect for privacy and the protection of personal information are essential to us. Through this Policy, we aim to protect personal information in accordance with applicable laws.

To ensure this protection, NATASHAL ACCOUNTING SERVICES undertakes to collect, process, and share information that can identify an individual only when that individual has provided consent, unless otherwise permitted or required by law, in which case consent will not be necessary.

The purpose of this Policy is to inform users of the reasons why and the manner in which NATASHAL ACCOUNTING SERVICES, or any person acting on its behalf, collects and uses their personal information. This Policy is written in clear language to ensure informed consent from users.

For the purposes of this Policy, “personal information” means any information relating to an identifiable individual or information that can be used to identify an individual. Whenever possible, we will anonymize, pseudonymize, and/or aggregate such information so that it no longer identifies an individual.

2. Effective Date

This Privacy Policy comes into effect on June 1, 2026, and may be amended from time to time to reflect changes to our practices, services, or legal obligations.

3. Methods of Obtaining Consent

We are committed to obtaining consent before collecting an individual’s personal information. Consent may be express or implied and may be provided directly by the individual or by their authorized representative.

We prefer to obtain express consent, whether verbally, electronically, or in writing. However, implied consent may reasonably be inferred from an individual’s actions or inaction. For example, providing a name and address to receive a publication, or providing a name and telephone number to obtain a response to a question, is considered implied consent to collect personal information.

To determine the appropriate type of consent, we consider the sensitivity of the personal information involved, the purposes for which it is collected, and the reasonable expectations of a person in a similar situation.

If we wish to use personal information for a new purpose, we will describe the intended use and obtain consent again.

It is not always possible, particularly in the case of a government request, to obtain an individual’s consent to collect, use, or disclose personal information. We undertake never to disclose such information except in accordance with this Policy, unless required or permitted by law.

4. Purposes of Data Collection

The personal information we collect is used solely in the course of our professional activities and to provide the services requested by our clients.

We collect certain personal information in order to:

Provide bookkeeping services;
Prepare and file HST returns;
Process payroll and government remittances;
Provide QuickBooks Online support and training;
Prepare year-end files for accountants;
Respond to inquiries submitted by telephone, email, or through our website;
Communicate with clients regarding their files and services;
Comply with our legal and regulatory obligations.

We collect only the information necessary to provide our services.

5. Personal Information Collected

Depending on the services requested, NatashaL Accounting Services may collect certain personal information, including:

Identification Information

First and last name;
Business name;
Mailing address;
Email address;
Telephone number.

Financial and Accounting Information

Bank statements;
Accounting records;
Payroll information;
Tax-related information (HST);
Invoices and supporting documents;
Information required for the use of QuickBooks Online or other accounting software.

Communication Information

Email content;
Contact forms submitted through the website;
Inquiries and requests for information;
Documents voluntarily provided by the client.

Technical Information

When you visit our website, certain information may be collected automatically, including:

IP address;
Browser type;
Device used;
Pages visited;
Website usage statistics.

We collect only the information necessary to provide our services and manage our relationships with our clients.

6. Purposes of Data Processing

Providing Professional Services

We use personal information to provide bookkeeping, payroll processing, HST filing, QuickBooks Online support, year-end preparation services, and to respond to client inquiries.

Product and/or Service Improvement

We use data to improve our products and services, including by adding new features and capabilities.

Product and/or Service Development

We use data to develop new products and services. For example, we may use anonymized or pseudonymized personal information to better understand our clients’ needs.

Customer Support

We use data to diagnose and resolve issues related to our products and services, restore access to personal accounts, and provide support and assistance services.

Security and Troubleshooting

We use data to help secure and troubleshoot our products and services. This includes using data to ensure the security of services provided to clients, detect malware and malicious activities, resolve performance and compatibility issues, help clients maximize their experience, and inform them of updates to our products and services. This may include the use of automated systems to detect security issues.

Surveys and Promotional Communications

We use collected data to provide surveys and promotional communications. You may subscribe to email communications, participate in surveys, and choose whether or not to receive promotional communications from NATASHAL ACCOUNTING SERVICES by email, SMS, postal mail, or telephone.

For more information on managing your contact information, email subscriptions, and promotional communications, please refer to the section entitled Access to and Control of Personal Information in this Policy.

Relevant Offers

NATASHAL ACCOUNTING SERVICES uses data to provide you with relevant and important information regarding our products and services. We analyze data from various sources to predict which information may be most useful and relevant to you and communicate it through various channels.

Advertising

NATASHAL ACCOUNTING SERVICES uses data collected through interactions with you, certain products, and third-party websites to advertise our products and services, including on third-party websites. Automated processes may occasionally be used to make advertising more relevant.

Business Transactions

We use data to process transactions conducted with us.

Reporting and Business Operations

We use data to analyze our operations and improve decision-making processes. This enables us to make informed decisions and prepare reports regarding our business performance.

Protection of Rights and Property

We use data to detect and prevent fraud, resolve disputes, enforce contracts, and protect our property.

Legal Compliance

We process data as required to comply with applicable laws and regulations.

7. Processing Methods Used

NATASHAL ACCOUNTING SERVICES places the highest importance on the security of your personal information and undertakes to process it in accordance with industry standards and best practices, solely for the purposes for which it was collected, as described in this Policy or in a specific notice provided for that purpose.

However, absolute security cannot be guaranteed due to the inherent limitations of Internet-based communications. Therefore, any information transmitted to us is ultimately transmitted at the user’s own risk.

8. Access to and Control of Personal Information

NATASHAL ACCOUNTING SERVICES ensures that all personal information in its possession is as accurate, current, and complete as necessary for the purposes for which it is used.

You have the right to request access to your personal information for verification purposes and to request corrections if the information is inaccurate.

If you believe your personal information is inaccurate or if you wish to access your personal information, you may submit a request using the contact information provided at the end of this Policy.

To the extent possible, we will provide timely access to your personal information. However, for security purposes, we may need to verify your identity.

There may be circumstances where we cannot provide access to personal information, including where doing so would reveal another person’s personal information and that person refuses consent, or where legal restrictions apply.

If such a situation arises, we will inform you of the reasons why access cannot be granted.

If your request concerns information appearing on third-party websites or platforms, please contact those third parties directly.

9. Sharing of Personal Information with Third Parties

We do not share your personal information with companies, organizations, or individuals outside of NatashaL Accounting Services unless such sharing is necessary to provide our services, required by law, or authorized by your consent.

Certain authorized service providers and partners may have access to personal information only to the extent necessary to perform their services and in accordance with this Privacy Policy.

We may share personal information:

With your consent.
For cloud storage purposes, in which case personal information may be transferred through or stored in third-party jurisdictions. We only use reputable service providers that maintain privacy and security policies.
For external processing needs. We provide personal information to trusted companies or individuals who process it on our behalf, according to our instructions, in compliance with this Privacy Policy, with security measures at least equivalent to our own and subject to appropriate confidentiality protections.
For legal reasons. We may disclose personal information outside our organization when access to such information is necessary to comply with applicable laws and regulations.

Service Providers

To provide our services, certain information may be transmitted to trusted providers, including:

QuickBooks Online (Intuit)
Google Workspace
Microsoft 365
DocuSign
Web hosting providers
Cloud storage and backup service providers

These providers are required to protect personal information in accordance with their contractual and legal obligations.

NatashaL Accounting Services does not sell or rent your personal information to any third party.

10. Cookies and Similar Technologies

NATASHAL ACCOUNTING SERVICES may use cookies, web beacons, tracking pixels, log files, or other technologies to collect certain information about visitors to our website, as well as recipients of newsletters, invitations, and other communications.

Cookies are pieces of information transmitted from a server to a browser during a website visit and allow the current connection to be uniquely identified.

The information collected may include:

Internet Protocol (IP) address;
Browser type;
Browser version;
Pages viewed on our website;
Date and time of your visit;
Time spent on pages;
Other website usage statistics.

These technologies help improve the user experience, analyze website usage, and ensure the proper functioning of certain features.

Please note that enabling cookies may, depending on your browser settings, allow other servers to place cookies on your device.

You may configure your browser settings to notify you when cookies are present, allowing you to decide whether to accept or reject them.

Google Analytics

Our website may use Google Analytics to better understand how visitors interact with our website and to improve their experience.

Information collected through Google Analytics is anonymized whenever possible.

Please note that our website may contain links to third-party websites. This Privacy Policy ceases to apply when you leave our website, and NATASHAL ACCOUNTING SERVICES is not responsible for the collection or processing of personal information by such third parties or external sources.

11. Retention of Personal Information

NATASHAL ACCOUNTING SERVICES retains collected information for varying periods depending on the nature of the information and its usefulness in providing our products and services.

During the retention period, NATASHAL ACCOUNTING SERVICES implements physical and technical safeguards to protect personal information.

Personal information may be stored on servers operated by recognized providers such as:

Microsoft
Google
Intuit (QuickBooks Online)
Other technology providers used in the course of our professional activities

These providers may be located in Canada or outside Canada.

Personal information may be stored outside the country in which you reside if a third-party provider or another entity to whom we disclose information under this Policy is located outside that country.

In such cases, personal information may be subject to the laws of the jurisdictions in which it is collected, used, disclosed, or stored, and may be accessible to governmental authorities and law enforcement agencies in those jurisdictions.

Once the applicable retention period has expired, personal information will be securely destroyed.

Only statistical reports or records containing anonymized and de-identified information may be retained for extended periods.

Additional Information

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any reduction of your rights under this Privacy Policy will not be applied without your explicit consent.

We will always indicate the date on which the latest changes were made and provide access to archived versions for reference purposes.

Where significant changes are made, we will post a prominent notice on our website and, where appropriate, notify users by email.

Your Rights

In accordance with applicable privacy legislation, you may:

Request access to your personal information;
Request correction of inaccurate or incomplete information;
Withdraw your consent where permitted by law;
Submit a complaint regarding the handling of your personal information.

To exercise these rights, please contact the Privacy Officer identified below.

Privacy Officer

For any questions, comments, or complaints regarding this Privacy Policy, please contact the person responsible for ensuring compliance with this Privacy Policy:

NATASHA LAUZON
NATASHAL ACCOUNTING SERVICES
5041 St-Catherine Street
St-Isidore, Ontario K0C 2B0
Phone: 819-290-4460
Email: natasha@natashal.ca

Effective Date: June 1, 2026
Last Updated: June 1, 2026